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  • Complaints Form

    CEDR sets high standards across the full range of dispute resolution services we offer, and we strive to achieve those standards all of the time. However, when things do go wrong, you are able to make a complaint to us.

    CEDR promises to:

    • Treat all complaints seriously and deal with them properly
    • Address complaints promptly
    • Learn from complaints and take action to improve our service

    Please read the Complaints Procedure carefully before completing this form.

     

    PDF Complaint Form Available  

    If you require a printable version of the complaint form, to post to us, please click here. We can also send you a paper version, please email complaints@cedr.com to arrange this.

    If you would like to post your complaint in, please download the PDF complaint form above.

    You can send the completed Complaint Form to:
    CEDR Services Ltd
    100 St. Paul's Churchyard
    London
    EC4M 8BU 

  • Complaints Form

  • 1. Personal details

    Please provide your contact details.
  •  -

  • 2. Representative

  • Are you applying on behalf of someone?

  • If you are complaining on behalf of someone else, please provide your details below.

  •  -

  • 3. Service

  • Please tell us which CEDR service your complaint relates to:*

  • 4. Your complaint

  • 0/1000

  • 5. Outcomes

  • 0/500

  • 6. Declaration

  • Please read the declarations and tick all boxes to confirm you understand them before signing this form.*
  • Date*
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  • Should be Empty: