ABC+ Warranty Consumer Code Application Form

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Independent Adjudication for Customers

ABC+ Warranty Consumer Code
Application Form

What is this application for?
- This application form is for the home buyer (Purchaser) to bring a claim against an ABC+ Warranty (ABC+)registered Home Builder/Developer if they have not been able to resolve the complaint directly with the Home Builder/Developer or ABC+.
- The application form will ask you for the details needed to understand what you would like the company to do and to help an adjudicator decide your dispute.
- The outcome of this adjudication will becontractually binding on both parties if thecustomer chooses to accept the findings ofthe adjudicator.
What do I need to do?
- Please read the Service Rules carefully before you fill in and return this form. They should be attached to this application form and can also be found on the CEDR website.
- Fill in the application form giving as muchinformation as you can.
- It may take you some time to go through theapplication form and to get all your factstogether, but having all the information willhelp us assess your case fairly.
- This process is conducted entirely in writing.You must ensure that you provide sufficientinformation and supporting evidence tosubstantiate your claim.
Before you can make an application you must:
- You must first use and exhaust the home builder/developer's internal complaints procedure.
- You must refer the matter to ABC+ Warranty.
- You must reach a point where ABC+ Warranty has referred you directly to CEDR.
Please let us know if you have any practical needs where we could help – for example with information in another format (e.g. larger print, another language, etc.). If you require assistance in completing this form please contact us.

PDF Application Form Available

If you require a printable version of the application form, to post to us, please click here. We can also send you a paper version, please email applications@cedr.com to arrange this.

If you would like to post your application in, please download the PDF application form above.

You can send applications to:
CEDR Services Ltd
100 St. Paul's Churchyard
London
EC4M 8BU

ICW Consumer Code for New Homes Application Form
1. About you (the Customer/ Home Buyer)

Please provide your full contact details.
Name*

First NameLast Name
Address*

Street Address

Street Address Line 2

TownCounty

Post Code
Email*
example@example.com
Telephone

Area CodePhone Number
2. Representation
Are you applying on behalf of someone?

YesNo
If you have a representative acting for you, please provide their details below.
Name

First NameLast Name
Organisation
If applicable
Address

Street Address

Street Address Line 2

TownCounty

Post Code
Email
example@example.com
Telephone

Area CodePhone Number
To be signed by the applicant named in section 1. I hereby give my authority for the above named person to represent me:

Clear
Type your name

First NameLast Name
Date

DayMonthYear

3. Home Builder/ Developer details
Home Builder*
Address

Street Address

Street Address Line 2

TownCounty

Postcode
Email
example@example.com
Phone Number

Area CodePhone Number
Issues in dispute
Please tell us what your complaint is about and what has happened so far.*

0/1500
Date of completion for the property:

DayMonthYear
Date you first complained to the Home Builder/Developer:

DayMonthYear
Date you referred the matter to ABC+:

DayMonthYear
Date ABC+ referred you to the Scheme:

DayMonthYear
ABC+ Reference Number
4. What actions would you like the Home Builder/ Developer to take?
Tick all boxes that apply

Give you an apologyTake some practical actionProvide you with a product and/or serviceOther
Please specify:

0/500
5. What Redress are you claiming and why?

If you are asking the adjudicator to order the Home Builder to carry out work under The Code or to order compensation for poor service then you must specify the details and likely cost in this application and provide evidence to justify the redress claimed. Please ensure you record everything in this application as you cannot change these details at a later date. If the adjudicator makes a decision in your favour, they could direct a resolution up to the total cost of the work claimed. Please break down your claim by providing a value for each item you are claiming for and provide the reason why you are claiming that amount. The maximum permitted amount is £50,000 (inclusive of VAT). This sum includes any claims of compensation, refunds, credits and/or waivers.
Total claimed:*
£
Please attach any supporting evidence.

Limit: 10 files
Cancelof
6. Evidence/ Supporting information
In order to substantiate the claims you are making you must submit supporting evidence. This may include anything you consider relevant such as:
- Contracts / agreements terms and condition
- Invoices / receipts
- Letters / Emails / Fax communications
- Photographs / drawings / plans
- Witness statements
- Reports on product supplied or work carried out
It is your responsibility to provide the evidence that supports your claim and you must provide it with this application form. You will not be permitted to submit additional material later on. Please do not submit your application until you are sure you have all the documents you would like the adjudicator to consider.

Independent Adjudication for Customers

ABC+ Warranty Consumer CodeApplication Form

What is this application for?

What do I need to do?

Before you can make an application you must:

PDF Application Form Available

ICW Consumer Code for New Homes Application Form

1. About you (the Customer/ Home Buyer)

2. Representation

3. Home Builder/ Developer details

Issues in dispute

4. What actions would you like the Home Builder/ Developer to take?

5. What Redress are you claiming and why?

6. Evidence/ Supporting information

7. Declaration

ABC+ Warranty Consumer Code
Application Form