Conciliation Service for the Good Garage Scheme Application Form
CEDR’s Conciliation Service for the Good Garage Scheme provides an opportunity for customers to resolve disputes with business through dialogue facilitated by a professional CEDR Accredited Mediator. This Scheme is available to users who consent to using a Conciliator to resolve the dispute that has arisen.
The Centre for Effective Dispute Resolution (CEDR Services Ltd) is a Not-for-Profit organisation approved to provide dispute resolution services. CEDR will conciliate disputes that are eligible. We will only decline to assist if the use of these third parties would seriously impair the effectiveness of the service offered to businesses and their customers.
CEDR is not responsible for paying compensation or making a financial award. If your dispute is resolved via the conciliation process and a payment has been agreed, then this is sorted out between the parties.
How do I make a complaint and what happens next?
- Upon receipt of your completed form CEDR will acknowledge receipt with 5 working days
- Full details of the conciliation procedure and Service Rules are available on the CEDR website, accessible here
- If you require additional guidance or assistance, please contact the CEDR office via email at applications@cedr.com
Please answer all sections on this form to the best of your knowledge as any missing information may cause delays with the process.
PDF Application Form Available
If you require a printable version of the application form, to post to us, please click here. We can also send you a paper version, please email applications@cedr.com to arrange this.
If you would like to post your application in, please download the PDF application form above.
You can send applications to:
CEDR Services Ltd
100 St. Paul's Churchyard
London
EC4M 8BU